New-patient intake, scheduling, and after-hours triage — around the clock, in your practice's voice, with a warm handoff to your front desk the moment a human should take over.
Why ACES Voice
Your AI voice agents take the first touch — after hours, overflow, and every call in between — then hand off warm to your people the moment a human should take over.
No missed calls, no hold queues, no voicemail dead-ends. Every ring gets answered — around the clock, in every time zone you serve.
Natural conversation quality, tuned to your brand's voice and vocabulary — with instant warm handoff to a real person, any time.
AI from the people who run conversations at scale. ACES Voice carries the operating discipline and security posture of the ACES family.
How a call flows
Picks up on the first ring, discloses it's an AI, and greets in your brand's voice.
Understands the caller, captures the details, and answers the routine questions.
Schedules, reschedules, or takes the request — straight into your workflow.
Transfers to your team with full context — or leaves a clean, actionable note.
Conversation flows are designed around your qualification criteria, booking rules, and escalation paths — then operated, monitored, and refined by the ACES team.
Every patient call
The conversations your team has all day — booked, triaged, or handed over, never missed.
Intake and scheduling captured 24/7 — ready for your coordinator to confirm.
Appointment requests and changes handled on every line, straight into your workflow.
Confirmations and reactivation callbacks that quietly cut no-shows and fill gaps.
Insurance and billing questions captured and sent to the right person — no guarantees, no guesswork.
Urgent dental issues escalated to your on-call; routine ones captured as callbacks.
Severe bleeding or trauma sent to emergency care; life-threatening to 911 — always disclosed as AI.
Hear it for yourself
Don't read about it — call the line below. Our AI receptionist answers exactly as it would for your practice.
Transparency is part of the product, not fine print. Every ACES Voice agent identifies itself at the start of the conversation, every caller can reach a human on request, and every deployment is reviewed for consent and disclosure requirements before go-live.
Bring it to your practice
Tell us about your patient call volume — we'll configure a dental agent in your practice's voice and demo it on your own workflow.